Business Analyst

Компанија: DSV Global Transport and Logistics
Вид на работа: Полно работно време

* * If you are a current DSV employee and interested in a position in another country, please contact your manager and Human Resources representative to discuss the process and requirements of applying. Business Analyst Projects / Special Projects / Business Support DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at Location: Grand Rapids, MI Job Posting Title: Business Analyst Time Type: Full-Time SUMMARY The DSV Lead Logistics Business Analyst is responsible for business engagement, prioritization and requirements management on a mid to large scale, complex Business and Enterprise IT projects. This position will participate in defining the product vision and roadmap and engage business users in capturing their use cases, workflow and requirements. The Sr. Business Analyst will collaborate with technical designers and systems testers to ensure the requirements are feasible and properly executed. ESSENTIAL DUTIES AND RESPONSIBILITIES * Leverages best practices (for example, SMART) in the gathering and documentation of business, functional, and non-functional requirements for solutions that may span multiple business domains by partnering with business stakeholders and other IT team members. * Aids in the creation and evolution of applications, systems and processes toward desired state functionality and architecture through deep understanding of current state and future state processes and architectures. * Provides insight and influence to management on how to integrate requirements with current systems and processes. * Supports solution design and execution through active collaboration with project, design and support teams, facilitate translation of business requirements into system impacts and participate in impact analysis of proposed system changes. * Responsibilities may include coordination of minor projects through a framework of planning, coordinating, scheduling, evaluation, communicating and managing work and resources. * Builds key partnerships across business and technology organizations. * Performs analysis, prioritizes and documents business requirements for global delivery teams * Creates, refines and communicates business specifications to global delivery teams and assists during planning, development, testing and release cycles. * Prepares business cases and initiate projects; develops detailed total cost of ownership including project cost estimates. * Proactively manages changes in project scope or schedule and assess their impact on budgets, business processes or other initiatives. * Elicits requirements using interviews and workshops, document analysis and business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. * Creates and distributes documentation as needed: Functional requirements, Business Requirements, Use Cases and End-to-End testing documents, Data Flow Diagrams, Project Plans, etc. * Ensures adequate user acceptance testing (UAT) for new capabilities and solutions. * Independently prioritizes projects and tasks to deliver value to the business. * Introduces best practice and process improvement ideas wherever appropriate. * Supports Research and IT business systems and conducts advanced troubleshooting as needed Other Duties * Performs other duties as assigned Supervisory Responsibilities * N/A MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * Bachelor's Degree in Business Administration, Computer Science or a related field, or experience in lieu of education * 5 years of experience as business analysis or a related field * 2 years Transportation/Logistics industry experience Certificates, Licenses, Registrations or Professional Designations * N/A SKILLS, KNOWLEDGE AND ABILITIES Computer Skills * Experience with Business Intelligence Tools, Reporting and Content Management platforms is desired * Content Management and MS SharePoint knowledge is desired * Microsoft Office Suite Language Skills * English (reading, writing, verbal) Mathematical Skills * Intermediate Other Skills * Experience working within a global enterprise IT environment. * Demonstrated ability to manage/prioritize projects and tasks for R & D IT initiatives. * Knowledge of and experience following industry standard best practices in business analysis. * Demonstrated ability to facilitate groups to include planning, presentations and topic moderation. * Experience with executive and cross-functional presentations and communication. * Strong analytical, technical and problem solving skills. * Experience with e-commerce, marketing, consumer web-facing technologies, financial, HR, supply chain and/or retail systems desired. * Influences, listens & values/recognizes all opinions and represents IT in a diplomatic way facilitating open discussion across all functions. * Acts as a positive role model to all team members (e.g. punctual, prepared and performs at high standards). * Takes responsibility for IT within all discussions, owning the opinion, managing risk, and assessing impact. * Understands how own contribution impacts site goals. * Displays flexibility and creativity in problem solving and meeting work assignments while ensuring compliance with policies and procedures. * Exhibits excellent oral and written communication skills. * Time management skills, ability to handle multiple concurrent projects, and prioritize multiple requests. * Self-starter, assertive, independent and can work without close supervision on multiple concurrent projects. * A deep understanding of the process of identifying and clarifying business requirements is desired, as well as innate talents around investigating and organizing business requirements. * Ability to influence and collaborate with key business and technology partners. * Must be a team player with outstanding interpersonal skills and possess an ability to communicate both verbally and in writing at various levels of the organization and across various groups. PREFERRED QUALIFICATIONS Education and/or Experience * 5 years' industry experience desired PHYSICAL DEMANDS While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. OTHER INFORMATION May include travel up to 10% both domestic and internationally. Must be able to travel by automobile, airplane, etc. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics DSV is one of the very best performing companies in the transport and logistics industry. 55,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services - as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we'll give you the support you need to explore your potential and forward your career. Read more at open/close Print local Share on Twitter Share on LinkedIn Send as Why DSV READ THE REASONS Nearest Major Market: Grand Rapids


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