Operations Trainer

Job Description
The Operations Trainer is responsible for supporting the training of new and existing kiosks as well as kitchens with the field team and operational leadership team.  This position will also lead the training of different operational tools and technologies and processes, such as Inshop, Adoria, Dayforce, Yoobic, etc. The candidate should have a strong operational background, experience in delivering corporate training and have a sense of personal accountability, strong communications skills and proficient in Microsoft Office suite.  This position will help create a sense of operational excellence and workplace culture, instilling the company mission and vision in all aspects of the position.
Duties & Responsibilities
Supports and trains at new store and kitchen openings for both Corporate and Franchise operations
Work closely with the Product Development team to update manuals as-needed
Assist in the implementation and training of new products and operational procedures
Become the expert on operational systems and lead training sessions for the operations team
Manage training statistics and insights to evolve and grow the training program
Support operations with on-site training as needed
Be an example of excellance and ensure kiosk and kitchen workplace culture by leading by example
50-60% travel required (leans towards higher end as the business continues to grow)
 
This job posting describes the general duties and responsibilities for the position. Other duties may be assigned as needed by the leadership team