Parts Associate

Bane Machinery is the authorized distributor for several major construction equipment manufacturers including Kobelco, Link-Belt Excavators, Hitachi, Dynapac, Terex Trucks and Liebherr. We provide dedicated sales, rentals, parts and service support for our customers. For more information about Bane Machinery log on to
Job Types: Full Time
Location: Ability to commute daily to Dallas, TX.
Pay: $18.00 - $25.00 per hour based upon experience.
Availability required: Must be available Monday – Friday; 7:00 a.m. – 5:00 p.m. and one to two Saturdays per month 7:00 a.m. – 12:00 p.m.
Bane Machinery, Inc. has an immediate need for a Parts Associate for their Parts Department supporting the Heavy Equipment Industry. This role would provide customer support for the sale and fulfillment of parts orders for internal and external customers.
Basic Responsibilities:
  Ordering parts for customers, ensuring accuracy of the order and following up until parts are delivered to the customer
  Responding promptly to customer phone calls and inquiries to fulfill customers’ needs
  Maintaining a clean and safe work environment
  Keeping parts and service manuals and reference materials organized for easy access
  Demonstrating proactive communication with internal and external customers regarding parts order timing and receiving
  Ensuring all quantities of parts are accurately and timely received and shipped based on customers’ needs
Requirements
  Ability to communicate effectively, utilizing both verbal and writing skills.
  Demonstrates effective communication, interpersonal skills, organizational ability
  Proficiency in Microsoft Office and ability to use and adapt to new technology systems and tools
  Knowledge of heavy equipment industry, construction machinery parts, or related field
  Ability to follow and interpret OEM documentation via various manufacturer websites and systems  
  Must be able to speak, read and write the English language
  Must be available to work some overtime and one to two Saturdays per month, to accommodate business needs
Education
HS Diploma or GED (Required)
6 months to 1-year previous parts experience, preferably in the construction machinery field
Trade or Technical School, mechanically inclined (Preferred)
Must pass MVR (Motor Vehicle Record) background check and have a valid State issued Driver License
Experience
Ability to navigate and understand parts breakdowns to order parts correctly: 1+ years (preferred)
Customer service: 1+ years
Microsoft Office suite, other technology and systems: 1+ years
Benefits
·         Benefits package which includes medical, dental & vision, 401(k)
·         Paid time off
·         Training and development
·         Career growth opportunities
Bane Machinery, Inc. is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.