IT Trainee

Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our dedicated team, who makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development and team member input, all in a comfortable family-friendly culture.
Due to growth, we are currently seeking to add a class of IT Trainees to our exceptional team. This will be a very dynamic position where your responsibilities will change daily, and you will play a critical role to help our team continue to succeed. You will need to be outgoing, a team player, organized, and detail oriented.
What Do We Do?
Create real relationships and raving fans by implementing and supporting cutting edge technology.
Responsibilities
Assist in administrative and general office duties
Assist in ongoing IT service and projects with on-site deliveries and drop-offs
Imaging of laptops/desktops for stock
Organize office and assist associates in ways that optimize efficiency
Learn to navigate the ticketing system vital to our business's success
Completion of a self-paced technical training materials and certifications
Commitment to an in-house 3-month Technical Training Program that will provide real world experience around:
Active Directory User and Group Administration; Printer and peripheral installations
New Desktop Setups
Office 365 Administration
Basic Server maintenance and administration
Customer Network Audits
First Level Security Incidents (phishing, SPAM and DarkWeb findings)
Computer Imaging
Requirements
Must be able to work a minimum of 40 hours per week
Certificate, Associate, Bachelor or Graduate degree in Information Technology or relevant work experience in the IT field.
Cumulative GPA of 3.0 or above
Must be 18 years of age or older
Must have unrestricted authorization to work in the U.S. without a visa or sponsorship
Must have a valid Driver’s License in Good Standing
Passion for the IT industry and its best practices
Strong desire to learn along with professional drive
Working knowledge of office equipment
Thorough understanding of office management procedures
Excellent organizational and time management skills
Analytical abilities and aptitude in problem-solving
Excellent written and verbal communication skills
Proficiency in MS Office
Benefits
Paid Internship!