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Assistant Property Manager
Monday to Friday
Leeds
Free onsite parking
£30,000 - £32,000 per year plus bonus
Are you passionate about leading teams to deliver exceptional customer service? Do you thrive in a fast-paced environment and have a keen eye for detail? If you're looking for a new and exciting opportunity in Student Accommodation, then this is the role for you!
This position offers an amazing opportunity for an ambitious individual to make a significant impact on the student experience. As an Assistant Manager, you will ensure that the students who stay within the property always feel at home. This could include coaching and leading your team, maintaining health and safety compliance, and creating an inclusive environment for both students and staff.
Key Responsibilities:
Lead and support the team to maintain a high standard of student experience
Utilise consistent practises to identify team performance and gaps, build core competencies, and improve overall employee performance
Effectively manage your own workload and pressure, adapting to evolving situations by seeking alternative approaches
Drive sales performance within the property through proactive local sales activity and revenue generation
Accountable for maintaining a safe environment for everyone within the property
Respond appropriately to student feedback, resolving issues directly or indirectly and ensuring a satisfactory resolution is reached
Handle and resolve customer complaints with patience and understanding
Complete administrative tasks such as logging maintenance requests, filing, and updating databases
Organise and implement student events within the accommodation
This role is a fantastic opportunity for an individual with management experience, whether in student accommodation or a gym. If you don't mind rolling up your sleeves and have a passion for delivering exceptional customer service, then this is the role for you.
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