Membership Manager

Exciting Opportunity: Membership Manager – Join Our Dynamic Legal Support Membership Team!

Are you passionate about making a tangible impact in the small business community? Do you thrive in roles that challenge you to grow, innovate, and lead? If you’re an ambitious, high-achiever who loves to be recognised for your accomplishments, we have the perfect opportunity for you!

About Us: We are a leading legal membership organisation dedicated to providing top quality legal support and resources to small businesses. Our mission is to empower our members through access to comprehensive, easy to understand and easy to use legal resources, individual access to the UK’s top small business lawyer and a supportive community network. We pride ourselves on our commitment to excellence, innovation, and member satisfaction.

The Role: We’re looking for a Membership Manager who is not just looking for a job, but a mission. Someone who sees themselves as a key player in driving growth, enhancing member engagement, and delivering exceptional value. This is a role for someone who measures success in achievements and impact, and who is eager to set and surpass high targets.

Key Responsibilities:

* Strategise and execute plans to significantly increase membership growth and retention.

* Innovate and implement member engagement and satisfaction initiatives, ensuring our members feel valued and supported.

* Spearhead communication efforts, ensuring our members are always in the loop and well-supported.

* Oversee the development and delivery of top-notch member benefits and services.

* Analyse data to drive decisions, reporting directly on the impact of initiatives.

* Manage budgets with a keen eye for ROI, ensuring every pound spent advances our mission.

* Collaborate with internal and external stakeholders to elevate the member experience.

What We Offer:

* A competitive salary and benefits package.

* A role where you can work remotely from home.

* A role where you can measure your success in tangible outcomes and achievements with a performance bonus for achievement.

* The opportunity to be part of a dynamic, supportive, and forward-thinking team.

* Professional development opportunities tailored to your career goals.

* A culture that celebrates success, learning, and innovation.

What Success Looks Like:

* You’re smashing membership growth and retention targets.

* You’re receiving rave reviews from our members for your engaging initiatives.

* You’ve developed and implemented strategies that clearly demonstrate ROI.

* You’re recognised as a leader, both within the organisation and in our professional community.

About You:

* You have a degree in Business Administration, Marketing, Communications, or a related field.

* You bring proven experience in membership management, ideally within a small business services context.

* You’re a strategic thinker with a track record of delivering results.

* You have outstanding communication and interpersonal skills.

* You’re analytical, data-driven, and comfortable making decisions based on metrics.

* You’re a natural leader, ready to take charge and inspire others.

* You are IT literate and are quick to pick up new systems.

You do not need to know anything about business law, but if you do that will be an advantage.

Ready to make a real difference in the small business community and be recognised for your achievements? Apply today to join us as our Membership Manager. Please send your CV and a covering video detailing your biggest professional achievements and why you’re the perfect fit for this role.

Let’s achieve greatness together!

Applications close 30 April 2024