General Manager

Job Description
SIXT is looking for a General Manager at our LAX operation to handle the growth and profitability of their very own operation while ensuring that we are providing first class experience.  As an essential part of the team, They will be responsible for the development of their very own branch while driving profitability as they train and develop your staff. The ideal candidate possesses the following attributes:  
Strong supervisory and communication skills 
Exceptional interpersonal and relationship building skills  
Strong organizational skills with the ability to multi-task 
Ability to manage stressful or unusual situations to maintain good customer service 
What you will do:
Ensure the effective process of all types of car rental transactions 
Provide exemplary customer service and issue resolution 
Participate in all areas of employee management 
Understand cost control and achieve individual sales goals 
Monitor prices and set rates for walk-ups 
Uphold company standards and processes 
Increase the market penetration of the branch and increase revenue 
Actively participate in the training, coaching, and mentoring of the Management Trainees, Rental Sales Agents, Return Agents, and all other staff 
Complete performance reviews on all employees and hold a meeting with the individual to discuss strengths and weakness 
Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations 
Complete sales calls with Management Trainees to further their development 
Handle or assist in the resolution of escalated customer service issues