Call Center Agent

Bedrijf: The Hire Solution
Type werk: Full-time
Salaris: 29.249 USD/Jaarlijks

The ideal candidate is customer service oriented, friendly and calm under pressure, and has previous call center experience in any industry. (Medical, dispatch, switchboard, insurance, collections, banking, sales, etc.)
* The first 90 days/540 hours would be as a temp, after which time there is consideration for conversion to direct hire.
* 90 percent accuracy in day-to-day tasks is required for moving from temporary to permanent.
Duties:
* Answering inbound calls from a client initiatinga claim, or follow up on the process of an existing claim
* Collect their information, then provide them with the information they will need for their next steps
This role reports to 2 supervisors, and a call center manager. Multiple work schedules are available. One day of each weekend is working from home.

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