Head of Collections

Are you a strong leader with a passion for maximizing collections and driving financial success?
Our client, a rapidly growing organization, is seeking a highly motivated and experienced Head of Collections to join their team. In this role, you will be responsible for overseeing the collections department, driving efficiency and effectiveness in the collections process, and implementing strategies to optimize recovery rates and minimize delinquency.
This is a senior-level position with a competitive salary and benefits package.
This is an onsite position in New Orleans, LA. Relocation assistance is available.
Responsibilities:
Lead and manage the collections department, including hiring, training, and performance management of staff
Develop and implement collections strategies to improve recovery rates and reduce delinquency
Optimize collections policies and procedures to ensure compliance with applicable laws and regulations
Analyze data and metrics to identify trends and opportunities for process improvements
Work closely with other departments, such as credit and risk management, to develop and implement strategies for risk mitigation
Prepare and present regular reports on collections performance to senior management
Requirements
Bachelor's degree in finance, business administration, or a related field
Minimum of 8 years of experience in collections, with at least 5 years in a leadership role
Strong knowledge of collections best practices, laws, and regulations
Proven track record of improving collections performance and reducing delinquency
Excellent leadership and management skills
Strong analytical and problem-solving abilities
Effective communication and interpersonal skills