Publisert i: Støttefunksjoner i South East England | Posted: |
Facilities Helpdesk Administrator- Sevenoaks Kent- 26k- Perm role.
My client, a leading maintenance company are currently recruiting for an experienced Helpdesk Administrator to join their busy team.
The hours for this position are Monday to Friday and hours will be either 9am - 6pm/8am - 5pm
Please do not apply to this role unless you have proven helpdesk experience within the Facilities Management Industry
Person Specification
General Facilities Helpdesk duties
PPMs
Raising Purchase Orders
Scheduling Engineers for works
Closing down jobs when completed
Monitoring mailboxes
Logging and following up of Emergency call out orders
Ensuring all the jobs are completed
Answering high volume inbound calls
Uploading jobs on the system
Managing client portals
Ability to prioritise own workload and meet deadlines
Providing clients with updates on progression of works
Providing support where needed
Working to tight timescales as part of a high-performing team
Any other work as assigned by manager
Liaise with engineers to book follow on jobs for customers