Publisert i: Kundeservice/Call Centre i Reading | Posted: |
Are you passionate about ensuring clients receive the highest level of service, building long-lasting relationships?
Do you want to work for a global leader in their field?
If so, this could be the perfect role for you!
About the Role
As an on-site Customer Service Representative, you will be responsible for building long-lasting relationships with our customer by delivering exceptional customer service and maximising customer satisfaction.
You will be responsible for raising quotations and managing the booking in and out process of calibration items. Additionally, you will be the point of contact for the administration of the asset management system and sourcing of new assets (calibration items) as required.
Benefits
Competitive salary
Continuous development and training plan
25 days holiday and the option to buy/sell days
Flexible working options
Access to the Trescal PerksHub
Employee well-being programme
Medical Health Cash Plan
Pension and Life Assurance Scheme
Essential Skills
Previous experience within a customer service or administration role
Excellent communication skills both written and oral are essential
Excellent IT skills and knowledge of Office Suite
Proven ability to identify and meet customers' needs and requirements
Self-motivated and team-orientated
Ability to organise your time effectively and perform multi-tasks efficiently and in line with specific timelines
About Company
Trescal is the global leader in calibration services, offering an array of industries a single source for measurement, repair and asset management across the globe. Starting in 1999, Trescal is an international group with over 5,000 employees across 31 countries with a 20% growth rate.
We drive environmental sustainability by minimizing our impact on climate, energy and waste. As a service company, we reduce our carbon footprint most notably through environmentally conscious actions at our sites and for our vehicle fleet. We aim to reach carbon neutrality by 2040.
Visit our Website @ (url removed) or follow us @ (url removed)/company/trescal
Our Values
#Integrity #TeamSpirit #Innovative
DE&I
At Trescal we are proud to be a diverse, equitable, and inclusive employer, we offer flexible working and are committed to recruiting based on talent without regard to race, religion, gender, sexual orientation, or any other protected status