Case Manager (Pre-Litigation)

Founded by Samer Habbas in 2006, The Law Offices of Samer Habbas & Associates, PC has been serving justice and representing clients across Southern California. For over a decade, our firm has lived up to its mission to help save people from legal injustice. When our clients face unexpected, life-altering accidents it is our objective to help them through this difficult time as they get their lives back on track. We work hard so our client s can rest easy as they take the time they need to heal and recover. Throughout our years of operation, we have strived to deliver excellent client services though one-on-one communication so that our clients are well informed and expertly represented.
So why work with us? The Law Offices of Samer Habbas & Associates, PC embodies the excellence in our craft. Over the years we have been ranked as a member of the Best Law Firms by U.S. News Group, a proud member of the Million Dollar Advocates Forum, named to the National Trial Lawyers' Top 100, and an honored member of the National Academy of Personal Injury Attorneys. This opportunity provides the ability to work alongside and learn from some the best Personal Injury Attorneys that Southern California has to offer!
Responsibilities
Create relationships with clients and guide them through the case process from intake to settlement
Formulate treatment plans for clients ensuring they are receiving the best possible care
Monitor cases by verifying client attendance; observing, evaluating and communicating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crisis; providing the utmost professional support
Maintain client records by reviewing case notes; logging events and progress
Communicates client progress by conducting weekly interdisciplinary meetings and evaluations.
Request medical records, mail, scan and track government claim forms and manage the resolution of property damage claims
Draft legal documents such as letters of representation and preservation of evidence
Ensure client file is complete for demand and potential litigation
Maintain client confidence by keeping client/attorney information confidential
Requirements
Bachelor’s degree preferably in criminal justice, sociology, or related studies preferred but not mandatory
1-3 years of case manager (pre-litigation) experience preferred but not mandatory
Strong interpersonal and relationship-building capabilities
Analytical and problem-solving skills
Excellent telephone customer service etiquette and support
Superior time management and capable to handle multiple cases at once
Excellent communication skills (verbal, listening and written) and effectively organized
Knowledge of Microsoft Suite and Google Workspace
CASEpeer legal management software experience a plus
Team-oriented and independently capable
A strong desire to expand knowledge of personal injury law
Benefits
Compensation based on experience: $23-$27 per hour
Healthcare
Retirement Plan (401k) & Profit Sharing
Paid Time Off (PTO)
Holidays
Employer-Sponsored Gym Membership
Cellular Phone Allowance
The Law Offices of Samer Habbas & Associates, PC is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.