Delinquency Analyst

Description/Job Summary
This position is responsible for workflow coordination and organization within the Audit/Delinquency Department of the Pension Fund, including providing support to Audit
Manager, in addition to handling special projects for the Pension Fund Office.
The incumbent works with minimal instruction or supervision and must be able to multitask and prioritize a wide variety of assignments. The incumbent will be the focal point for responsibilities as designated by the Audit Manager. Candidate must be well organized, and exercise the ability to work independently and collaboratively. Must have the ability to work well under pressure. Advanced written and communication skills required.
Responsibilities/Duties
Research and review Contracts and Signature Pages
Send notification letters to employers of up-coming audits
Provide reports and assistance to auditors
Send audit participation letters to local unions
Keep accurate records of all audits for tracking
Calculate interest on all audits when needed
Notifies employers of audit delinquencies and handles complete collections process to
include emailing and calling employers for audit payment
Keep well organized files of all documents for audits
Data processing of audit reports
Organize the flow of local union audits and payment
Tracks all audit costs and legal fees associated with audits
Sends no deficiency audits and closes all files upon completion
Assist and tracks employers for possible withdraw
Provides assistance with all miscellaneous processes within the Department
Provides assistance on special projects
Required Skills
Excellent customer service and written and oral communications skills
Excellent time management, organization, and coordination skills
Ability to juggle multiple responsibilities
Display discretion and maintain confidentiality of information both internally and externally
Function with a high level of attention to detail
Skilled in the use of personal computers and general office software products
Deliver basic problem solving and prioritization skills
Advanced level of Excel knowledge
Ability to resolve problems independently
Punctuality and good attendance required
Professional appearance and demeanor required
Foster teamwork and display a positive attitude
Respectful of others in the workplace
Exhibit productive mannerisms
Required Experience
1 to 3 years of administrative office experience preferred. Computer literacy required.
Required Education
College degree required.
Required Qualifications
Excellent customer service, excellent written and oral communication skills. Punctuality and good attendance is required. Advanced knowledge of Microsoft Word and Excel.
Details
Use of the computer is approximately 90% of the day. Forty (40) hours will constitute the regular work week. The working hours will be eight (8) with half an hour or one hour for lunch per day. Optional flex start times begin at 7:00am until 8:30am.
Location: Hanover, MD
Compensation: Salary based upon experience