Dodane na: Telekomunikacja w Karolina Południowa | Ostatnio zaktualizowany: |
Job Description
Key Outcomes of the Position
Trusted advisor to assigned Customer(s).
Work with Sales Team to help drive new business growth and Customer satisfaction.
Responsibility for managing teams of Delivery Managers and Delivery Coordinators.
Subject Matter Expert on all MCPc Services.
Ensure high levels of customer satisfaction of assigned Managed Service Customers.
Provide highest level of communication to internal and external Customers, Partners, Business Units, and other Teams.
Look for Continual Service Improvements, own the Data, Reporting and Analysis to:
Provide recommendations to assist clients for improvements or changes to their business.
Provide recommendations to internal business units to improve processes and outcomes.
Lead and manage Delivery Managers and Coordinators in support of contracted services.
Run special projects as required.
In Charge for department manager or other Program or Delivery Managers.