Technical Marketing Engineer and Writer

Job Description
Want to show the world how to build AI infrastructure?  Want to guide new cloud builders on how to design, build and operate AI cloud networks?  Better yet, want to build an AI assistant that does this for you?  If you have a network engineering background and you enjoy telling good stories while documenting and demonstrating technology, this is the job for you.  
As Hedgehog's first Technical Marketing Engineer, you will play a key role in defining this critical job function at a fast growing open source company leading the AI Network category.  In the short term you will:
Explain the Hedgehog product producing 2-3 minute YouTube videos covering a range of topics including:
Hedgehog Virtual Private Cloud service
Hedgehog Control Plane
Hedgehog Data Plane
Hedgehog Zero Touch Provisioning
Hedgehog Network Observability
Hedgehog Network Troubleshooting
Hedgehog Software Updates
Demonstrate the Hedgehog product live for prospective customers.
Wear a second hat as a technical writer improving technical documentation from our engineering team.  Improvements include tech writing best practices for a quick start guide, tutorials, lab exercises, background information, glossary, and context that frames the software engineering details. 
Train a Hedgehog virtual assistant to answer customer questions by feeding your technical documentation and marketing material into Retrieval Augmented Generation (RAG) for an open source Large Language Model (LLM).
Guide prospective customers through virtual lab exercises so they can evaluate the same product features that you demonstrate in videos and discovery calls.  
Assist prospective customers in designing, planning and scoping their AI cloud infrastructure. 
Assist prospective customers in documenting their infrastructure as code, implementing Gitops, and integrating Hedgehog into their Gitops process.  
Position Hedgehog relative to our partners and competitors.  
Handle customer objections and build objection handling playbooks for SDRs using Hubspot.
Write blogs on AI network topics, Hedgehog capabilities, and Hedgehog customer stories.
Train new sellers at Hedgehog and our GTM partners on how to position Hedgehog in AI cloud infrastructure solutions.