Guest service representative

Empresa: Moose Motel in Smooth Falls Ontario
Tipo de trabalho: Tempo integral
Salário: 1 550 CAD/De hora em hora

Job Details

Salary$15.50 / hour
Vacancies1 vacancy
Employment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with
disabilities, Indigenous people, Newcomers to Canada, Seniors
Terms of employment permanent employment, Full time37.3 hours/week
Start date as soon as possible
Employment conditions: To be determined
Job Requirements
Languages: English
Education: Secondary (high) school graduation certificate
Experience: 7 months to less than 1 year
Work setting: Hotel, motel, resort
Personal suitability
Client focus, Dependability, Efficient interpersonal skills, Flexibility, Judgement, Organized,
Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and
change room reservations, Provide information on hotel facilities and services, Provide general
information about points of interest in the area, Investigate and resolve complaints and claims,
Exchange foreign currency, Process guests’ departures, calculate charges and receive payments,
Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of
vacancies, reservations and room assignments Follow emergency and safety procedures, Clerical
duties (i.e. faxing, filing, photocopying), Answer telephone and relaying telephone calls and messages,
Assist clients/guests with special needs, Handle wake-up calls, Perform light housekeeping and
cleaning duties, Providing customer service security and safety
Work conditions and physical capabilities: Attention to detail, Standing for extended periods

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