Senior Analyst, Software Development & Engineering

Empresa: Comcast
Tipo de trabalho: Tempo integral

JOB SUMMARY
Responsible for formulating and defining systems and objectives through research and analysis of functional/business needs of applicable provisioning and support systems. Participates in software/hardware releases, rigorous testing, installation tasks and supports implementation planning and other operational preparations. Devises or modifies procedures to solve complex systems problems. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.
JOB DESCRIPTION
CORE RESPONSIBILITIES
* Analyzes and revises existing system logic difficulties and documentation as necessary. Works with Software Developers to support design and development as required.
* Prepares detailed functional and technical specifications from which programs will be written.
* Interacts with end users to gather requirements and scope of effort. Performs analysis of user needs, documentation of requirements and translation into proper system requirement specifications.
* Identifies and assesses probable interactions of related systems and predicts impact of a change in assigned system.
* May review proposals, including gathering facts, analyzing data and preparing project overview which compares alternatives in terms of cost, time, availability of equipment and personnel etc. Recommends course of action.
* Maintains a strong working knowledge of system interaction to ensure success in overall architectural solution.
* Functions as a liaison between the client, community and internal Software Engineers and/or external software vendors to develop system solutions to processing systems or business problems.
* Ensures data quality and integrity across data-specific application implementations.
* Supports the testing team and business users in validating that the programs meet the requirements. Participates in unit, integration and test procedures. Compares test results against requirements to validate that coding is accurate.
* Consistent exercise of independent judgment and discretion in matters of significance.
* Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
* Other duties and responsibilities as assigned.
EMPLOYEES AT ALL LEVELS ARE EXPECTED TO:
* Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
* Win as a team - make big things happen by working together and being open to new ideas.
* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
* Drive results and growth.
* Respect and promote inclusion & diversity.
* Do what's right for each other, our customers, investors and our communities.
ADDITIONAL QUALIFICATIONS:
* Knowledge of Database technologies (Oracle/SQL Server/Teradata) and familiarity with various programming languages (C#, , Visual Studio, etc.).
* Familiarity with automation and able to provide support and troubleshooting with existing macros interfacing with emulator programs (3270, Rumba) accessing CSG Systems.
* Demonstrated consistent exercise of independent judgement and discretion (highly developed analytical skills, problem solving and attention to detail), with compliance and cross functional partnerships in execution of projects.
* Able to work flexible hours, including evening and weekend work in support of special projects, and support an on-call process on a rotating schedule.
* A strong candidate will be self-motivated, high energy and be able to work in constantly changing and often stressful environment.
DISCLAIMER:
* This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
COMCAST IS AN EOE/VETERANS/DISABLED/LGBT EMPLOYER.
EDUCATION
Bachelor's Degree
RELEVANT WORK EXPERIENCE
5-7 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary [ our careers site for more details.

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