French Customer service agent IKEA (Zoetermeer)

Empresa: Teleperformance Benelux
Tipo de trabalho: Tempo integral
Teleperformance is currently hiring French speaking agents with good English skills for our famous worldwide furniture brand.You will work in our small and dynamic multi-lingual team. Daily tasks are attending to customers by phone and e-mail. Possible questions are about orders, information inquiries, deliveries, payments, complaints etc. We are looking for service-minded candidates with excellent communication and computer skills. You will get a paid training in advance in order to help customers in an effective way. We are open from Monday till Friday from 08:00 to 21:00 and Saturday from 10:00 to 15:00.Profile
  • You have good knowledge of English and are native speaker in French (or excellent command of the French language).
  • You are flexible to work during our opening hours from Monday until Friday (between 8h and 18h) and on Saturday (between 9h and 18h).
  • You are interested in home furnishing and love to help customers and to solve problem issues.
Offer
  • we offer an salary of euros gross an hour
  • you will get a paid training
  • prolongation is possible after this period
  • an international experience in a great team while representing a high-end furniture brand!
How to applyPlease apply through our website. You will be contacted by phone by a Recruiter. If positive, you will be invited for a digital interview. Before the interview, you will do a language test. In order to qualify for this position, you need to be a EU or UK national or be in the possession of a valid work and/or residence permit for The Netherlands.

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