Operations Coordinator

Operations Coordinator
Permanent
Salary – Up to £35K
Loughborough – LE12
Hours – Monday to Friday 37.5 hours per week

Operations Coordinator / Administrator / Office Coordinator / Loughborough / LE12

Main duties and responsibilities of the Operations Coordinator:

Coordinate and support internal/external training events, both in-person and virtual, including logistics, registration, and attendee communication.
Client Engagement, acting as the primary point of contact for client interactions, ensuring a positive and professional experience, as well as acting as support for virtual/live programmes.
Responsible for maintaining operational systems and standards for the day-today running of the business and office, including Health and Safety and stock ordering.
Support internal team with the management and maintenance of internal CRM.
Be responsible for data input, analysis and reporting of data from external/internal providers or programs in compliance with current GPDR legislation. E.g. webinar attendees, learning progress reports and sales trackers.
Support Digital Team and wider business in the creation of bespoke materials for internal and external use.
Support Digital Team to monitor and analyse digital marketing campaigns, generate reports, and provide insights to improve performance using internal CRM systems.
Support Digital Team with the creation and maintenance of digital assets, including website content, social media posts, and email campaigns.
Experience/knowledge requirements for the Operations Coordinator:

Excellent organisational and multitasking skills with a keen eye for detail
Strong written and verbal communication skills
Proficient IT skills
Proficiency in using CRM’s ideally Salesforce 

Please contact Molly @ The Recruitment Group on the contact details provided