Dynamics CRM Solution Architect

Companie: CV-Library
Tipul locului de muncă: Full-time
25.000 - 30.000 INR/Pe an

Position: Dynamics CRM Solution Architect

Location: India

Salary/Package: £25k - £30k

Dynamics CRM Solution Architect


Reporting into the Global Head of Applications, the role of the Dynamics CRM Solution Architect is to:

Be the design authority, evangelising across all elements of the Dynamics CRM solution
Work with key stakeholders to further develop and enhance the Dynamics solution
Be the gatekeeper to the design, architecture, and implementation of the global platform

Key Accountabilities (6-8 max)

Lead the conceptualisation, design and delivery of high-quality solutions across all areas of the Dynamics landscape, including CRM, Marketing, Portal and several incoming and outgoing interfaces via the integration platforms
Use in-depth knowledge of MS Dynamics to solve technical design challenges across 30+ schools who will use the platform
Prepare and seek approval for high and low-level business and technical architectural documents which describe proposed solutions
Be the interface between the business, Product Owner and various technical resources to ensure solutions are effectively embedded into the organisation
Ensure the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations
Use advanced knowledge of JScript, C#, PowerApps and MS Technologies to enhance the solution and develop proof of concepts to demonstrate options
Investigate, analyse and propose new technologies or revisions to existing architectural design that will benefit the admissions user communities
Keep knowledge of Dynamics and supporting technologies up to date in line with the latest platform changes
Identify product risks and mitigate or communicate as necessary
Organise and conduct discovery workshops, discussions, and value-based use case demonstrations for requirements/proposed solutions
Provide direct Technical Design support within the Global Applications team to build or revise support processes and practisesSafeguarding Responsibilities

To comply with safeguarding policies, procedures and code of conduct
To demonstrate a personal commitment to safeguarding and student/colleague wellbeing
To ensure that any safeguarding concerns or incidents are reported appropriately in line with policy
To engage in safeguarding training when requiredPerson Specification




· MS Dynamics CRM Certifications

· Other Microsoft certifications

· Cloud solution certifications

· TOGAF or equivalent

· Other Microsoft certifications



· 7+ years in Solution Architect role

· 7+ years Dynamics CRM Configuration/customisation

· 7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal)

· Experience in global delivery environments

· Working within remote teams

· Experience of education sector

· Experience of DevOps


· Solution design

· Critical thinking

· Configuration/customisation

· Testing and debugging

· Development tools (Visual Studio)

· Excellent interpersonal skills

· English as primary language

· Adaptability

· Problem Solving

· General technology literacy

· Attention to detail

· Additional language

Key Stakeholders

Group Applications Team, local Business Managers and IT Technicians
Global Product Owners
Business Stakeholders
Regional IT Leadership


Software Suppliers
Systems Integrators and other technology partners INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.
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Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position


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