Technical Pre-Sales Consultant

Technical Pre-Sales Consultant 

Up to £60k + OTE 

Corporate benefits package

A prominent provider of Technology, Managed Services, Professional Services, and Support Services is searching for a skilled Technical Pre-Sales Expert. The selected candidate will play a critical role in enhancing business growth through exceptional pre-sales support, primarily focused on the Microsoft M365 and Azure technology stacks. This position requires a blend of technical expertise, problem-solving skills, and the ability to work closely with sales teams to understand and meet customer needs, ensuring high levels of customer satisfaction.

Here is a summary of the different areas you will be working in.

Pre-Sales Support:

Engage in pre-sales activities by collaborating closely with sales teams to grasp the technical requirements and business objectives of customers.
Conduct comprehensive technical discussions and presentations to demonstrate the benefits and features of the product and service offerings.
Offer technical guidance and expertise during customer interactions, including meetings, conference calls, and product demonstrations.
Work alongside the sales team to craft and present solutions that fulfil customer requirements.

Solution Design and Proposal Development:

Design effective technology solutions after analysing customer environments and requirements.
Prepare persuasive proposals, statements of work (SOW), and other sales documentation.
Maintain a proposals & SOW documents library to aid in the efficiency of future documentation tasks.
Highlight the competitive advantages and value proposition of the product and service offerings.

Product Knowledge and Expertise:

Keep abreast of industry trends, emerging technologies, and competitor offerings.
Gain comprehensive knowledge of the product and service portfolio, including managed IT services, cloud solutions, and professional services.
Demonstrate technical proficiency and clearly articulate the technical differentiators of the offerings.

Relationship Building:

Establish and maintain strong relationships with customers, serving as a trusted advisor.
Foster collaborative relationships with Practice Heads, Technical Architects, and Managed Service teams to ensure a seamless transition from sales to delivery and enhance customer satisfaction.
Attend industry events, conferences, and seminars to promote offerings and expand the professional network.

Candidate Requirements

Comfortable and confident in a customer-facing role.
Proven experience in technical pre-sales or solutions architecture, especially within the managed services and technology reseller industry.
Strong knowledge of IT infrastructure, networking, security, cloud computing, and related technologies.
Excellent communication and presentation skills, capable of addressing both technical and non-technical audiences.
Exceptional problem-solving and analytical abilities, adept at designing appropriate solutions based on customer requirements.
Well-versed in a variety of technology vendors and their products.
Relevant technology certifications (e.g., Microsoft Azure / M365, Juniper) are highly desirable.
Ability to work both independently and collaboratively in a fast-paced, deadline-oriented environment.
Demonstrated success in meeting or exceeding sales targets and achieving customer satisfaction goals