Payroll Manager

Payroll Manager | Manchester | Up to £45k | Hybrid | Study Support if required

This is an excellent opportunity for an experienced Payroll Manager with extensive knowledge of full end to end payroll processing within ideally accountancy/bureau/umbrella experience, as well as experience managing and developing a team, who is looking to join a well-established and reputable Firm of chartered accountants based in Manchester.

As a Payroll Manager, you will be supporting a portfolio of your own clients, whilst managing a highly professional and motivated team of 3 Payroll Administrators. A friendly and professional working environment is on offer, together with a competitive benefits package.

Key Responsibilities:

Managing a portfolio of clients.
Monitoring changes in payroll tax legislation and reporting requirements and advising on those changes and the potential impact on the Group.
Reviewing and acting upon all customer feedback; acting as a primary point of escalation for the client and making/executing recommendations for improvement.
Owning and taking responsibility for the client journey, always ensuring service excellence.
Undertaking manual calculations of payroll taxes and NI when necessary.
Managing various pension schemes.
Overseeing recruitment, training, and supervision of payroll team, and provide training.
Coordinating workload distribution and enforce deadlines to meet operational goals.
Conducting performance evaluations, offering feedback to enhance team performance.
Key Skills:

CIPP qualified or equivalent, or working at that level.
Previous experience in delivering fully managed payroll services.
Proven ability in building and managing a highly motivated team.
Excellent ability in building positive customer relationships.
Great coaching and mentoring skills.
A thorough understanding of payroll regulations, taxes and PAYE procedures.
Strong verbal and written communication skills, including active listening to accurately answer queries.
Skilled at identifying potential payroll discrepancies and addressing them proactively.

The ability to work in a fast-paced environment and able to provide excellent customer service to clients.
Understanding of software implementation.
Benefits:

Friendly and supportive environment.
A career packed with opportunity, in a stable and growing company.
Generous holidays - 25 days plus bank holidays.
Ongoing free mandatory and development training days.
Pension scheme.
Access to hundreds of discounts and benefits through our rewards platform.
On-site parking.
Various annual social events.
Annual discretionary bonus scheme.
One hour lunch break (1pm-2pm)