Customer Service Agent

This well-established organisation is seeking a Call Centre Agent to join their team on a full-time, permanent basis. This role would suit someone who is seeking a long term career working for a highly professional and forward thinking organisation. For the right candidate, future opportunities in developing their career will be available. The ideal candidate will be customer focused and thrive working in a busy and ever changing environment, a positive attitude with a passion for supporting and helping people is key for this role.
This is a full-time office based role in Basingstoke, working Monday to Friday.
Duties
* Responding to incoming/outgoing customer calls
* Advising customers with regards to their savings products
* Provide support to customers wishing to open accounts
* Management and maintenance of customer accounts
Skills
* Customer service driven
* Positive "can do" attitude
* Works well in a team but can also be self-motivated
* Keen eye for detail
* Good understanding of working on computer, specifically with Microsoft Office products
* Good at multi-tasking and prioritising workload
* Comes across clear and well-spoken via telephone
If you do not hear from a consultant within 1 week of your application, then unfortunately on this occasion you have not been successful