Postat în: Servicii Clienţi în Anglia de Sud-Est | Adăugat pe site: |
A thrilling opportunity has arisen for a bright German speaker to join an international organisation in Watford. In this new role, you will be responsible for coordinating your allocated customer accounts and promoting client retention.
Your responsibilities will include:
Administrating and coordinating existing customer accounts from A to Z
Being the first point of contact for your assigned clients, communicating with them via phone and email to answer questions, give them company updates and follow up on their contracts
Coordinating with other departments to deliver customer requirements
Ensuring all client account records are kept up to dateAbout you:
The ideal candidate will be confident with strong language skills and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company.
Profile:
Required to be fluent in German and English, both written and spoken
Previous experience working in customer care, administration, client support or account management dealing with products
Solid knowledge of Microsoft operating systems
Demonstrated interpersonal skills and the ability to work as part of a team and independently
Strong communication and organisational skills
Able to work well in a fast-paced environmentTo apply, please send your CV in English and in Word format to Joana.
languagematters is acting as an employment agency in relation to this vacancy