Postat în: Telemarketing/Telesales în Anglia de Sud-Vest | Adăugat pe site: |
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.
Responsibilities
* Ensure high levels of customer satisfaction through excellent sales service
* Assess customers needs and provide assistance and information on product features
* Welcome customers to the store and answer their queries
* Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
* “Go the extra mile” to drive sales
* Maintain in-stock and presentable condition assigned areas
* Actively seek out customers in store
* Remain knowledgeable on products offered and discuss available options
* Process POS (point of sale) purchases
* Handle returns of merchandise
* Team up with co-workers to ensure proper customer service
* Build productive trust relationships with customers
* Comply with inventory control procedures
* Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Requirements and skills
Sales Associate skills
* Proven work experience as a Sales Associate, Sales Rep or similar role
* Working knowledge of customer and market dynamics and requirements
* Track record of over-achieving sales quota
* Hands-on experience with POS transactions
* Familiarity with inventory procedures
* Solid communication and interpersonal skills
* A friendly and energetic personality with customer service focus
* Ability to perform under pressure and address complaints in a timely manner
* Availability to work flexible shifts