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Fusion People are actively recruiting for an Housing Officer / Emergency Accommodation Team leader to work on behalf of our Bristol based client who are tasked with overseeing a large EA property portfolio.
Purpose of vacancy:
The key purpose of this role is to provide hands on field - based support and direction to the emergency accommodation officers, cleaners and the night supervisors within the business.
The key objective is to provide direct, strong and consistent reports with line management in order to improve efficiency's and results within the business.Main Duty's and Responsibilities:
Promote continuous improvements across the company portfolio by regularly auditing properties (e.g by consistently presenting ideas leading to improving property conditions and cleanliness)
Be the direct line manager for the emergency accommodation officers, cleaners and night supervisors
Vehicle inspections
Incident/accident reporting
Lead safeguarding officer
Embed company policies and procedures, support the annual review
Promote a positive reputation to internal and external stakeholders
Maintain at least 98% occupancy across the portfolio
Work closely with maintenance to deliver key objectives
Ensure meter readings are submitted on-time
Cover for direct reports when necessary
Sign off incident reports
Support the key management system
Address non-compliance's with company procedure with your reports
Train Emergency accommodation officers and cleaners
Daily call with direct reports to ensure everyone is where they need to be, work closely with bookings to support this
Final sign off void properties before they become reoccupied meeting tight deadlines
ensure compliance with all applicable laws, regulations, rules, and standards that apply to the company (training, certification etc.)
Deliver training
I.T support (CCTV, password resets, overreach system)
Ensure reports regarding compliance are actioned (LOLER, FRA, Gas, EICR etc.)
Promote cohesion and information sharing through hands on support and fantastic communication · support new projects/business initiatives
Participate in On call rota for duty manager cover
Improve efficiency's and performance
Maintain a minimum of 98% occupancy
Embed the policies in the Employee and Health and safety handbooks and embed any required changes across the business
Report any issues seen in the property and escalate as appropriate
To carry out any other duties as reasonably requestedQualification/Experience:
Previous experience working within the social housing industry (Preferred)
IOSH/Nebosh (Preferred)
Housing background - Essential
Property management- (Preferred)Conditions of employment are; satisfactory employer references, DBS check and right to work check
Skills the right candidate will possess are:
Administration
Highly organized
Leadership/management
I.T
Negotiation
Resource allocation/ scheduling
Time management
Communication
H&S/Fire safety
safeguarding
Property management/housing (preferred not essential)
Revenue growth
Effective cost-cuttingSalary:
Salary expectations of £32,500 -£38,500 Per Annum depending on experience.Full package related to the role to be discussed after successful selection for interview.
Please contact Sam Day from the Bristol Fusion People Bristol office for more details.
--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website