Customer Operations Manager

Our client based in BT1 has a requirement for a Customer Operations Manager to join the team

The role is temporary to the end of december 2024, Full time hours, Monday to Friday (37 hrs)

In your new role, you will be responsible for working within a multiskilled operations team providing a comprehensive service for the clients customers and applicants. Be focused on processes, operate effectively and deliver a great customer experience. Processing of customer and legal documentation. Process the documentation required to support customer operations. Check accuracy of legal documentation received including contracts and building agreements highlighting any issues to the legal department;

You are a good fit for this role if you have:
Excellent oral and written communication skills.
Self-motivated able to plan, prioritise and have strong organisational skills including working to challenging deadlines and under pressure.
High attention to detail and accuracy.
Ability to problem solve and resolve queries, with a strong customer focus.
Strong negotiation skills

Our client does request, 5 GCSE's (or equivalent) to include Maths and English (at grades A-C).
In lieu of qualifications, 3 years minimum in a similar background will be considered
Experience
A minimum of 1 years' experience of working in an administrative role including the following duties record keeping, scanning, use of databases and spreadsheets
Additionally:
Previous experience of processing legal or financial documentation
Working knowledge of Microsoft Office with strong skills in Microsoft Word & Excel.

In return, you will be paid an hourly rate of £15.75 per hour, paid on a weekly basis

Brook Street UK Ltd are an equal opportunities employer
Please submit an up to date CV today via the "Apply" link