Postat în: Altele în Detroit | Adăugat pe site: |
Job Description
Relationships / behaviour
Manage and build strong professional relationships directly with customers and internal stakeholders
Develop and maintain high level relationships through regular face to face meetings
Promote and maintain high level of customer satisfaction.
Ensure the competitiveness and full-compliance of UTAC offers with the expectations and requirements of the Customer:
Initiate and conduct all possible actions in order to be able to submit, within the time limits, a competitive quotation economically and technically (with the support of the operation team)
Participate in Project Teams in order to explain and defend the Customer’s view in terms of quality, costs, delivery times and in order to satisfy their requirements.
Operations
Work collaboratively with French back office (certification team) to respond to enquiries and resolve problems in a timely fashion.
Provide feedback and analysis to operations to improve/adjust/expand any Marketing strategies.
Completion and regular updating of account plans
Maintain a high level of technical and application competence and utilize this knowledge to drive business,
Provide clear client overviews to the management
Ensure that the Customers’ requirements are all identified and well understood by the operation team
Commercial skills
Lead sales of UTAC Certification in US and North America
Drive the negotiation during business acquisition & recertification process Promote certification market in term of Cross selling
Support operational teams in the framework agreement deployment
Identify and evaluate new business opportunities and adjacent market opportunities (new services / new standards).
Meet sales targets and revenue growth targets.
Deliver commercial insights.
Prepare the budget, manage and report the selling prices and the order intake target list
Responsible for the turnover and its evolution for US certification activities
Manage a relationship with customer in case of claims and logistic/quality crisis
Monitor and take the necessary actions to reduce overdue