Dutch Consultant for It Security Software

Тип работы: Полная занятость
Жалование коментарии: plus Bonus
Отрасль: Услуги

Job Overview

Are you a fluent Dutch speaker? Do you have an IT background?

Grab this opportunity to work as a consultant for a leading IT Security Software company and help internet users surf the web safely.

company Greece collaborates with the leading IT Security Software company that offers multiple levels of protection for home devices to keep them safe from viruses and online threats.

This is your chance to work as a consultant for the world’s top multinational cybersecurity and anti-virus provider.

 

 The work-from-home option is offered to candidates living in Greece or available to relocate.

 

What you will do:

· Communicate with customers via phone, chat & e-mail

· Ensure full functionality of the antivirus protection

· Troubleshoot technical issues using your problem-solving skills

· Track and follow cases to ensure they closed in an efficient and timely manner

· Maintain high customer satisfaction, representing a major brand

· Provide and maintain strong, professional relationships with all partners and show empathy at all times

· Log the cases on internal systems, while getting up to date with client’s products & services.

 

What you will bring:

· Fluency in Dutch

· Very good communication skills in English

· Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills

· Good knowledge of operating systems & computer applications

· Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision

· Ability to adapt and flex style according to customer personality, culture, and profile

· Help-desk or system admin experience will be considered as an advantage

 

 

What we offer:

  Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop,  assistance finding an apartment, real estate fee covered by us), when applicable
  Competitive monthly salary + 2 extra salaries per year
  Private Health Insurance
  Numerous benefits and discounts
  Full training by certified instructors
  Professional growth & development opportunities
  Special events as well as community & social responsibility initiatives
  Free online Greek language courses
  State of the art premises, providing a great working environment with relaxing break areas
  Work for a Great Place to Work-Certified Company that fosters diversity

 

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