Customer Service

We are looking for a Customer Service Advisor for our lovely client based in Huddersfield. This company offers a modern, friendly working environment and lots of opportunity to progress.
This role is a mixture of customer service, webchat and email. You’ll assist the customer service team with queries around deliveries, product questions, faults and order queries.  We are looking for someone who has excellent customer service skills and can recommend products through providing excellent service. 
Main duties to include:
Answering inbound customer service 
Responding to email and webchat queries
Processing customer orders, ensuring excellent attention to detail
Demonstrate excellent product knowledge and ensure customers have the most suitable product
Talking customers through installations
Organising replacements for any damaged goods We are looking for:
Experience in a customer facing role - can be face to face or over the telephone
Excellent communications skills
Someone understands the value of delivering an exceptional service
Good at building relationships  Benefits:
Salary £25k-£28.5k
Monthly bonus up to £200 per month - based on service levels
Free parking and close to public transport links
Hours between 8am-5pm Monday to Friday with some weekend work (40 hours)
Full training provided - 6 weeks
Discount on company products
22 days holiday rising to 25 with service (plus bank holidays)
Opportunities to progress to Senior, Team Leader or into other departments
Apply today, immediate interviews