Loss Prevention Manager

Due to the continued success and expansion of the company’s property portfolio, we have an exciting new opportunity for a Loss Prevention Manager to lead the start-up and development of a Loss Prevention function for Pavers within our Operations Department. This is a permanent full-time role.

The role reports to the Operations Consultant and is based at our Head Office in York with occasional need to travel throughout the U.K.

The initial aim is to evaluate the Loss Prevention needs of the business to determine the areas of risk regarding loss of company Stock, Cash and Assets. From this you will introduce Loss Prevention Policies, Procedures and Reporting to mitigate risk and loss. You’ll not be afraid to get hands on and will enjoy digging into the detail.

This is a broad and open remit that would suit someone with experience of Retail Loss Prevention, who can use their knowledge and experience to implement best practices. It will require an inquisitive mindset and an ability to work cross functionally with Retail Operations, Warehouse and Head Office functions, to identify risk and put controls and monitoring in place, writing, implementing and embedding policies and procedures to keep risk managed.

Salary & Benefits for our Loss Prevention Manager;

Up to £50,000 per annum depending on experience plus;

Flexible working options available
Generous Staff Discount
Discretionary Annual Bonus scheme
Free onsite parking at York Head Office
Death In Service Benefit
Holiday Entitlement (Increases with service)
Company Contribution Pension
Access to?RetailTRUST?(Wellbeing & Financial Support)
Access to the Pavers Foundation: employee-led grant application and charitable giving scheme
Access to wider training and development opportunities through Pavers Academy

Main duties of our Loss Prevention Manager;

Review current processes and procedures to identify potential areas of risk/loss
Implement best practice procedures and measures to mitigate loss across Retail (Internal and External), Warehouse/3PL and Head Office
Implement controls and reporting to monitor areas of risk
Non compliance and exception reporting
Work cross functionally with Retail to reduce loss on stock and cash, Head Office functions for compliance on process and Warehouse on Stock Movements
Improve awareness of Loss Prevention throughout the business
Compliance visits to our stores
Conduct investigations into suspected losses
Evaluate Store Stock Take Audit results
Scope the future needs for the business and department in line with our growth strategy

About you 

Experienced Loss Prevention Management in a Retail environment is essential
Knowledge of best practice procedures and main areas of risk
Experience in developing KPI and Management information reporting
An experienced leader who is adept at managing change
Competent in MS Office, particularly Excel
A good communicator who is naturally inquisitive
Strong problem solving skills
Ability to take the initiative and work independently and cross functionally
Comfortable to question and challenge at all levels
Confident to make recommendations and present findings to senior management
A self-starter who can determine priorities, objectives and work to deadlines

About Us 

At Pavers we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.  

Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,800 people across our estate of circa 200 Stores, Head Office & Distribution Centre, and we remain acquisitive. 

We were voted one of the Top 10 Employers in Retail in the UK in 2020 and were recognised as a 3* Employer with ‘World Class’ levels of workplace engagement by Best Companies in 2023. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. As of 2023 we are working towards obtaining menopause friendly status.

In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we’re committed to changing the future of retail for the better acting in an environmentally and socially responsible manner.

Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues’ hearts for; community, education, and areas of health, totalling more than £2m, growing year on year. 

If this sounds like the kind of business you’d like to know more about, we’d love to hear from you - please apply today for the role of Loss Prevention Manager