Poslané v: Služby zákazníkom/Call centrum v Škótsko | Posted: |
Are you an organised individual with a strong attention to detail? Does the opportunity to work with a successful manufacturing business appeal?
What you’ll be doing:
· Processing orders daily to a high standard
· Working closely with internal and external stakeholders
· Amend and cancel orders where necessary
· Routinely review the files and delete out of date pro forma invoices and reservations.
· File all paperwork regularly to ensure that an up-to-date and accurate filing system is maintained
· General liaison with customers to discuss stock availability, order status, stockists, and other related enquiries
What you’ll need:
· Previous experience working in an administrative/customer service background.
· Excellent communication skills both orally and written.
· A confident and polite telephone manner.
· Excellent attention to detail and accuracy.
· A good understanding of Microsoft Office and other general PC skills.
The shift is offered on a Monday-Friday day shift basis and you can expect a salary of £24,000 - £25,000 per annum in return