Poslané v: Telemarketing/Telepredaj v Veľká Británia | Posted: |
An exciting opportunity has arisen for our manufacturing client in Newcastle under Lyme for Sales and Customer Service Support to join a leading national manufacturer and supplier of niche and bespoke specialist products. As the Sales and Customer Service Support, you will be an integral part of the sales division and be a key figure in the closing of sales and a point of contact for all clients.
Duties for the Sales and Customer Service Support:
The Sales and Customer Service Support will be working alongside an existing team of Coordinators, where you will be required to liaise regularly with clients. Other duties include:
Follow up the quotations with prospective clients to develop the sales lead to provide to the Sales Advisors
Recognise opportunities to close the sale
Apply customer service and communication skills to build and maintain customer relationships
Negotiate to ensure the best deal for the business and customer
Update project notes and company/contact information onto the CRM system
Regularly communicate with customers to provide technical and sales advice
Provide weekly reports and forecasting relating to order activity
Lead generation through various tools such as subscription services, web and social media platforms, where you will collate information relating to the market sector
Arrange and attend meetings with potential and existing contacts It would be good to see candidates for the Sales and Customer Support with:
Experience in sales development and customer service, ideally within the manufacturing industry
Negotiation skills and proven experience in upselling, cross-selling and closing the sale
Experience of working to deadlines and excellent time management
Ability to identify strong leads with strong attention to detail
Excellent researching skills online and through social media
Experience using CRM systems
A positive and proactive approach to your work
A team player who thrives working in a team environment
Knowledge of Microsoft Office Hours: Monday – Friday 8:00 am – 4:30 pm
Salary: up to £26,000 Per Annum
Brampton Recruitment is an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region