Billing Manager

Job Description
Our 65-person engineering firm is expanding our accounting team. We are in search of a billing manager who is dedicated to keeping the numbers running smoothly. This role will work closely with our accounting team and project managers.
Core Responsibilities of this job:
Billing
Entering data onto client invoices using our accounting software
Review travel dates, timesheets, and expenses for accuracy or missing expense reports.
Work with project manager to get drafts approved or make modifications within accounting software as needed.
Review invoices for accuracy.
Finalize drafts and send them to clients.
Update the monthly billing report throughout the invoicing process.
Use and troubleshoot client portals.
Liase with Clients
Develop and maintain a constructive relationship with client contacts (engineers, accounts payable, finance). Manage communication with clients in a clear and professional manner.
Onboard new clients: Send new client packet, follow up to establish contacts, procure completed new client or project form. Update Client / contact/project information in Ajera.
Make sure clients have all documentation needed from us to complete our onboarding in their system.
Learn and document the billing process for each client. Maintain clear records and verify that invoices are being submitted correctly.
Follow-up on accounts receivable issues (late payment, overpayment, underpayment), and document findings and progress in monthly accounts receivable report
Send periodic and year-end client billing statements.
Manage Project Process
Set up new projects in Ajera using the Helpdesk ticketing system. Send Snapshot to Project manager.
Obtain copies of the Project proposal, cost estimate and Purchase order.
Monitor budgets for all projects assigned to you and communicate with the project manager regarding contract issues, budget issues, and potential overages.
Follow up with project manager after work appears to be completed and change status to work hold or closed when appropriate.
Pull project accruals for project managers as requested.
Other
Monitor accounting emails and escalate matters when warranted.
Provide weekly work updates to accounting team at Monday meetings.
Assist AR clerk and accounting manager with questions regarding your projects as needed.
Maintain organized client folders within the predetermined structure.
Assist with troubleshooting and adopting new processes, as needed.
Misc. tasks which contribute to the year-end process, as requested.
Any other items assigned by the accounting manager.