Office Administrator

HRGO have an exciting job opportunity to join an administration team for one of the largest UK Orthopaedic product suppliers. The main duties of the office administrator is to ensure a seamless and positive experience for all their customers. This role involves a variety of responsibilities designed to support the office and warehouse teams to process orders from start to end.

Maintaining high levels of customer satisfaction and retention, especially focusing on maintaining strong relationships with existing and returning customers.

Duties:

To answer initial internal and external customer queries and pass to the appropriate colleague if required
To process orders to the right specification and on time
To complete records accurately
To work safely, tidily and to correct procedures
To support the Office/Warehouse team with flexibility to ensure that all team's workload is completed
To liaise with Sales, Finance and Warehouse teams
To collate and pick orders accurately
To work independently and as part of a team
To keep colleagues and management up to date with progress

Requirements:

Excellent attention to detail and organisation skills
Comfortable doing a repetitive job
Excellent communication skills
Excellent customer service to internal and external customers
Ability to problem solve
Collaborative teamworking