Contract Co-ordinator

Contract Co-ordinator – Are you looking for a career in logistics? Can you develop good relationships with customers and suppliers? If so, P&O Ferrymasters are looking for a Contract Co-ordinator to join us in Llanwern, Newport, South Wales. Join our team if you’re looking for a challenging and rewarding career!

Your role:

As Contract Co-ordinator you will be responsible for supporting the Operations Supervisor to ensure the continuing day to day running of our customer’s contract.  You will be part of a highly dedicated and professional team consisting of experienced Customer Service Representatives and transport professionals to provide a high service level for our customer.

Other key responsibilities for Contract Co-ordinator:

Provide inductions for visiting drivers and chaperone drivers through the loading process.
Raise and manage bookings keeping key personnel informed of all necessary changes and liaising with other departments to achieve optimum service.
Ensure collection and delivery expectations are met in both an effective and efficient way.
Daily liaison with Customer personnel in a professional manner.
Support activities such as customs clearance and standkit change overs.
Collate information relevant for various KPI’s on a weekly and monthly basis and report to line manager, as well as liaise with P&OFM employees at other sites to maximise efficiencies for the customer.

About you:

You will have previous experience of working in a customer focussed operational role. You will have excellent customer service with the ability to develop and maintain a good working relationships, so essential to have excellent communication and organisational skills, as well as the ability to prioritise and manage a workload, with an eye for detail. Good numeracy skills and knowledge of IT systems is required. You will have H&S knowledge and awareness and possess a current driving licence. H&S knowledge and awareness.

Who are we?

We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.

We operate from over 20 locations in 13 countries and work with some of the best-known global household names.

We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.

We offer:

This is a full time permanent role as we offer a competitive package in line with the seniority of the position.  Salary will be dependent on experience of the successful candidate.

Other benefits include Company pension, P&O Ferries travel concessions, Employee Assistance Scheme, and an employee wellbeing programme, along with opportunities for personal and professional training and development.

Do you have what we’re looking for? And does this Contract Coordinator role sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know! Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you!

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

No recruitment agencies, please

Additional keywords contract, coordinator, logistics, transport, freight, admin, KPI’s, distribution

This vacancy is advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application