Service Coordinator (Material Handling)

Alexander James Recruiting is currently working with a leading material handling manufacturer who are looking to recruit a new service coordinator to schedule and manage the service requirements around Exeter. With a competitive salary & annual bonus scheme plus numerous other benefits, this is a great opportunity for an experienced coordinator interested in a new role.

Responsibilities

· Engaging in regular communication with clients & service team

· Planning and coordinating diaries for service engineers

· Managing customer queries and handling unexpected delays

· Providing excellent customer service and being a brand ambassador for the company

Requirements

It is essential that you have experience of working within a customer service environment, ideally within the material handling industry but the company will also review candidates from a similar background such as plant or automotive. It is highly desirable you have working experience with a SAP system. It is also desirable that you have a high-level of IT proficiency and have experience with the most up-to-date software. The role will require a dynamic individual as the environment will be demanding. Due to the requirements of the role, you will need to live within a commutable distance of the company’s office in Exeter.

Benefits

· Competitive salary (OTE £35k)

· Up to 10% annual bonus

· Competitive pension

· 25 days holiday + statutory

The Company

The company are an international manufacturer of forklift trucks, thus operating in the material handling industry. Part of a wider group, they’re also involved in supplying various other types of warehouse equipment and are one the most well-known brands within the material sector, being a true market leader. Having obtained consistent growth for the last 30 years, they’re expecting this to continue and are therefore looking to bring in new coordinators to plan and schedule services to meet the requirements of the consistently expanding client base