Operations Coordinator

Are you ready to take your career to the next level in one of the fastest-growing industries? Look no further than Freight All Kinds, LLC! Our company has been a best-in-class transportation service provider since 1983, and we're looking for driven and determined individuals to join our team.
Freight All Kinds is looking for an Operations Coordinator with the qualifications outlined in this job description, plus a flexible, diligent work approach. The ideal candidate excels in specified responsibilities, handles tasks beyond the defined scope, and demonstrates independent and collaborative work abilities, along with strong organizational skills. This candidate brings intellect, creativity, and effective problem-solving to enhance Freight All Kinds’ capabilities.
RESPONSIBILITIES
Assist the Vice President of Operations with operational duties.
Collaborate with Operations, Sales and Accounting to solve carrier/customer issues.
Assist carriers with setup/registration.
Update/maintain carrier profiles with warnings from agents, MCP and FMCSA regarding
double brokering, Conditional status, Freightguard reports.
Make sure that carriers are compliant before being opened for use.
Carrier Setup: update insurance, open carriers, and review override requests from agents to
setup carriers.
Contact customers for payment issues.
Provide detailed analysis of loads when required.
Manage large amounts of incoming phone calls and emails.
Research and provide accurate data for claims.
Provide accurate, valid and complete information by using the right tools and methods.
Ability to communicate effectively to internal and external personnel at all levels.
Any other duties as assigned.
Requirements
1-2 years of experience in transportation operations
Proficiency in data entry and clerical duties
Ability to manage tasks independently with minimal supervision
Strong attention to detail and organizational skills
Ability to commute into the office
The schedule is Monday to Friday from 7:00 am to 4:00 pm
Preferred Qualifications:
Previous experience in operations or similar roles is advantageous but not required
Demonstrated ability to handle high volumes of work with accuracy
Excellent communication skills and ability to collaborate with team members effectively
Proficiency in relevant software applications for email required
Benefits
Salary range: $20 - $23 per hour, depending on experience
Comprehensive benefits package including health insurance, retirement plans, and paid time off
Casual dress & many other perks
Join our team at Freight All Kinds, LLC and take your career to the next level in the exciting and ever-growing transportation industry. FAK is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Don’t meet all the requirements? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification listed. Don’t let that stop you! We encourage you to apply if you have some of the requirements listed. You may bring qualities that we’re looking for in other areas. Building a diverse, inclusive, and customer centric workplace is important to us at Freight All Kinds. If you’re excited about this role and your experience doesn’t perfectly align, we encourage you to apply anyway. Let’s talk!
Freight All Kinds is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization