இங்கு போஸ்ட் செய்யப்பட்டுள்ளது: மற்றவை அதில் யுனைட்டட் கிங்டம் | Posted: |
About our Client
Our Client is one of the UK’s best-known Occupational Health organisations. They boast a workforce of 1,200 people and have revenues that exceed £75M per annum. Their rapid growth, fuelled by acquisitions, resulted in a doubling of their workforce last year.
They have several noteworthy awards, including the Big Business of the Year Award, and a coveted spot among the top 1,000 companies inspiring Britain.
About this role
Key Partnership Recruitment is delighted to be working exclusively with our Client to recruit a Senior Account Manager to join their Relationship Management team. This is a fully remote role, working on an initial 12-month Fixed Term Contract with a view to permanent employment long-term.
In this role, you will work with a small portfolio of key customers within primary care services. Your portfolio will be worth several million pounds, so it is vital that the candidate coming into this position is comfortable dealing with high value contracts.
As a Customer Relationship Manager, your role will involve:
* Day to day management over a portfolio of key accounts – mostly large organisations with complex requirements
* Dealing with multi-million-pound contract renewals, extensions, terminations, and amendments
* Prepare and deliver highly impactful usage reporting to customers
* Act as the escalation point for customer feedback, complaints and reviews
* Ensure that services are delivered to customers in line with pre-agreed conditions
* Scouting opportunities to cross-sell and up-sell new solutions
* Lead regular service review meetings with customers – either via Teams or In-Person
What are we looking for?
* 3-4+ years of experience in Account Management
* Must bring experience working within Occupational Health (3+ years)
* Experience dealing with large customers with complex requirements
* First-class interpersonal skills with the ability to build relationships with all kinds of people
* Good with data – reading data, pulling reports and delivering data & insights
* Happy with occasional travel to customer sites when required
So, what’s in it for you?
You’ll be joining a fast-paced team who love what they do. Our Client boasts a brilliant company culture, with strong work-life balance and relationships within the team.
NOTE: Please do not apply for this position if you do not bring experience working as an Occupational Health Account Manager. Your application will unfortunately not be considered for this position