Housing Manager

We are looking for a Housing Manager to join us at Housing 21, a leading, not for profit provider of Retirement Housing and Extra Care for older people of modest means. We operate in nearly 200 local authority areas, managing around 20,000 Retirement and Extra Care Living properties and providing over 38,000 hours of social support each week. 

Along with a salary of £32,755 per annum, you will receive a range of benefits including a pension scheme, holiday pay, holiday purchase scheme, occupational sick pay, maternity/paternity pay, a health cash plan, a Blue Light Card, income protection, eyecare vouchers, a car lease scheme, a cycle to work scheme, an employee assistance programme and all the support you need to progress and develop! 

What you’ll do as Housing Manager 

In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. You will ensure that all residents living on a Housing 21 Extra Care Court receive a high quality and responsive housing management service in a safe and secure environment, including providing support where necessary, and encouraging a sense of independence and choice.
The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures.
As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon on offer being made.

We are looking for a Housing Manager who has: 

Experience of providing a professional high-quality service to older/and or vulnerable people
Experience of dealing with sensitive and confidential information
A good general standard of education with good GCSE passes, including in English and Maths
Substantial administrative experience
When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn’t have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. 

To apply for this role as Housing Manager, please click apply online and complete the full application process.

Closing date for applications – Monday 6th May 2024