Customer Support Advisor

Customer Support Advisor
£22,369.35 per annum + bonus
Leeds, Thorpe Park - hybrid working available

We are recruiting for a Customer Support Advisor to join our financial services client in Leeds. Over the past 20 years they have grown and established themselves as a market leader within their sector. They now sit at over 400 employees and have further plans to grow. 

This is a hybrid role working 3 days per week in the offices in Thorpe Park. Free parking is available on site as well as excellent transport links. 

What's in it for you - 
Opportunities to increase your salary to £30,000 per annum with bonus
Quarterly performance related pay-reviews 
Ongoing development opportunities to progress in the business
Hybrid working options
Discounted gym memberships
What you'll be doing - 
Handling a mixture of inbound and outbound calls with customers
Discussing a variety of products and services with customers to understand what's most suitable
Provide an excellent, quality service to customers at all times
Ensure customer records are updated accurately and effectively
What we're looking for - 
Previous experience within a customer focused position, preferably within an outbound role 
Excellent communication skills, both written and verbal
Confident working to KPI's and targets set by your manager
Ability to work across multiple IT systems Salary - 
£22,369.35 per annum base salary
Bonus opportunities to earn £30,000 per annum
Hours of work -
5 days per week across Monday to Saturday
You'll work 1 in 3 weekends, if you work a weekend you'll have a day off during the week
We are interviewing for this role now for a June start date, if this sounds like it could be the role for you then apply now! 

Spring Resourcing Solutions is an equal opportunity employer