Store Director Germany

บริษัท: CV-Library
ประเภทของงาน: Full-time
90,361 - 108,433 EUR/Year

Flagship Store Director (Berlin, Germany)

The Flagship Store Director is responsible for being the leader of the store's overall operation and success. This is accomplished by strategically driving results to ensure that the store achieves maximum sales and productivity goals through exceptional Guest Experience, Talent Management, Visual Presentation Excellence, Operational Excellence and Personal Development. The role reports directly to the Retail Ops Global Sr. Manager.

The Flagship Store Director will:

Drive Results / Guest Service

Through the training and development of associates ensure that store meets and often exceeds quantifiable performance (e.g. Net Sales, Conversion, Average Dollar Sale, Units Per Transaction, and store profitability)
Develop and execute the retail strategy to achieve sales growth through business analysis, action planning, effective communication and consistent accountability
Utilize sales data to recommend changes affecting the flow and type of merchandise required to achieve designated sales goals of the store in partnership with central support team
Model and manage effective supervision to drive sales by consistently delivering exceptional Guest Service
Role models the behaviors of an effective Manager on Duty and holds management team accountable to floor leadership at all timesTalent Management - Deliver an exceptional retail experience

Drive future growth through effective recruitment, selection and on boarding of all associates
Ensure store achieves optimal staffing levels by filling positions in a timely manner for job openings with associates that reflect the brand standard
Identify, develop and leverage existing talent to support the growth of the store through the talent management process and succession planning through great line management
Reward and recognize behaviors / results that are in alignment with the company purpose and values to promote a high-performing team
Drive the company's performance management process throughout the store and is a liaison with P&O on associate relations issues to ensure practices are fair and consistent
Drive consensus while managing a diverse management team and/or collaborating with associates in other sites
Provide an open door policy where associates are free to express their ideas, concerns and feelings
Conduct round tables and associate engagement impact sessions. Create, execute and follow up impact planningPresentation Excellence - Create a visually exciting merchandise presentation

Demonstrates knowledge of products, placement on the sales floor, sales impact according to the space occupied and general understanding of category components
Embrace and create company driven promotional and marketing campaigns that support the brand through training and development provide an exceptionally visually appealing store that is Big, Bold and clearly Branded in partnership with the central support team
Ensure thorough training / execution and instill behaviors to achieve a store that is neat, clean and organized at all timesOperational Excellence - Ensuring operational efficiencies while delivering an exciting retail experience

Develop team to execute company programs and processes by prioritizing, simplifying and following up to achieve desired results
Through training and development ensures all areas of the store including the backroom, sales floor, cash wrap areas are neat clean, organized, operational and safe
Comply with and ensure that all associates follow company policies and procedures
Ensure that store is in compliance with all employment laws
Ensure that the store protects company assets through awareness of Loss Prevention best practices
Ensure that the store maintains best in class quality and food safety though executing best practices while self-auditing and ensuring continuous improvement
Clear compliance to all company policies and proceduresPersonal Leadership - Exemplify leadership competencies that drive a high performing, highly engaged team

Be an inspiration to others, ethically and professionally
Mentor and guide behaviors towards positive and impactful solutions
Demonstrate confidence and focus during periods of high volume or unexpected events to keep store operating to standard and to set a positive example for the store team
Foster a team commitment through support, relationship building, and recognizing individual contributions
Share information and communicates clearly to all levels
Lead by managing through change and adversity
Promote store involvement in the community service, wellness and sustainability programs
Cultivate a collaborative learning environment within the storeWhat are we looking for?

Bachelors Degree, Advanced degree preferred
5 years experience managing in a fast paced retail or hospitality operation
3 years experience leading a team of managers
Demonstrated complex planning & organizational skills with strong business acumen
Demonstrated communication and advanced presentation skills a proven track record of influencing senior management
Demonstrated analytical and problem solving skills
Track record of driving financial performance through direct P&L responsibility
Fluent in German and EnglishWhat can you expect from the company?

An industry competitive salary and benefits package, including excellent pension.
A company that understands the importance of a work-life balance.
The chance to take hold of your own career and develop personally and professionally. BBBH20934


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