Florist

Job Description
The Florist is responsible for building, producing, installing and maintaining floral arrangements following the Wynn Floral Design Standard. The florist is responsible for the maintenance of fresh floral product and housekeeping of the department following the department standards. This includes receiving and processing fresh floral product, culling, sanitizing and organizing the floral cooler, preparing props and containers, performing event set ups and strikes, cleaning and storing props and containers, delivering retail orders and assist in customer service when receiving and processing floral phone orders.
Responsible for taking floral orders, making the arrangement, delivering the arrangement and processing all paperwork properly.
Responsible for the building and production of floral arrangements including but not limited to public area pieces, weddings, events, daily retail orders, special events, and special projects always following the Wynn Floral Design Standard.
Responsible for receiving, processing, tagging and pulling floral product and hard goods.
Will be responsible for maintaining a clean environment including cleaning and organizing the floral coolers, storage rooms, storage and work areas, the floral studio.
Responsible for production, delivery, installation and strike of events, special projects and décor in both off-site and on-site venues.
Process floral orders through the GoConcierge system, telephone and in person.
Responsible for providing support and mentoring to newly hired florists.
Must be able to effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy.
Operates specialized power and motorized equipment including, but not limited to, scissor lift, boom lift, fork lift, pallet jack, electric pallet jack, utility vehicles and trucks up to 30 ft. long.
Responsible for maintaining the Company standards of service to guests and coworkers at all times.
Ensures the Company standards of cleanliness and appearance for all areas.
Maintains a safe and pristine work environment at all times.
Works with safety as a priority, and follows department and company safety standards.
Knows and adheres to Company policies and procedures, embraces company culture and takes pride in the resort and amenities.
Knows and adheres to department tasks and standards.
Understands and is well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
Attends required training classes and incorporates new knowledge gained into daily work practices.
Looks for opportunities to assist peers, guests, other departments or leaders at all times.
Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork.
Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.