Collections & Customer Service Agent

Collections & Customer Service Agent
Are you looking to work for a growing company who are a leading provider in their field?
This is an exciting new opportunity for a Collections & Customer Service Agent to join a company based in Harlow. Hours are Monday to Friday on shift patterns (8am-4pm or 10am-6pm alternating every week). This is a fully office based role with free parking.
Duties will include but not be limited to:

Answering inbound calls and making outbound calls to clients

Updating the CMS with accurate call notes from clients

Collecting and processing payments onto the database and setting up payment arrangements with clients

Dealing with queries and complaints, ensuring to obtain accurate details to then pass to the correct department

Providing admin and ad-hoc tasks to support the team as required
To be successful for this position, you must be a strong communicator with a firm and polite telephone manner.
You must also have excellent organisational and communication skills, with high attention to detail and be confident using Microsoft Office applications such as Outlook and Excel.
This opportunity will pay you a salary of 22,317.75 + performance related bonus's after probation. To join this reputable company that has a friendly and welcoming office environment, click apply now to hear more!
Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role