Retail Assistant - part time

บริษัท: CV-Library
ประเภทของงาน: Full-time
Salary:
22,000 - 24,000 GBP/Year

Part Time Retail Sales Assistant

We have an exciting opportunity for a team player to join our growing business.

Part Time: 24 hours per week - commission payable

(on completion of probationary period for permanent role holder).

Hours: Primarily Thursday, Friday, Saturday with some flexibility to swap a

weekend shift to cover Tuesday/Wednesday as needed by the retail unit.

The Role

* Work with all customers that come via showroom walk in, phone, web and social media enquiries, identifying the customer needs with a welcoming cheery disposition

* Ensure a perfect customer experience from start to finish, delivering exceptional verbal and written communication

* Process sales transactions through the internal sales system

* Assist in the merchandising of the showroom

* Pricing administration - Pricing of furniture and accessories within store and web to comply with company practice

* Responsible for internet listings (gumtree etc) - adding products, descriptions and pricing to maximize every selling opportunity

* Responsible for social media postings - facebook/twitter posts that can help engage with our customers and create additional followers

* Maintain website listings - adding new product to retail web pages to maximize sales opportunities

* Liaise with internal departments to manage stock levels

* Organise deliveries and liaising with customers and trusted delivery companies

* Assisting with moving furniture within the showroom or to assist customers who wish to take purchased items with them.

* Work to maintain a safe retail environment

Required Attributes

* Retail sales experience or other customer service roles

* MS Office skills

* Determination to drive results

* Team player committed to the team and individual goals and willing to go the extra mile

* Superb customer service and organisational skills

* Genuine interest in furniture and eager to learn about the product

* Physically fit able to assist in lifting furniture when required

* Creative, Highly motivated & reliable

* An eye for colour and design

* An interest in and knowledge of social media

* Previous keyholder experience would be an advantage

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