Housing Services Officer

To ensure the Estate Services teams are provided with the highest levels of support in order to manage caretaking, Grounds Maintenance, Refuse and Recycling services, repairs and Health and Safety requirements on our estates.

Key responsibilities To ensure the Estate Services teams are provided with the highest levels of support in order to manage caretaking, Grounds Maintenance, Refuse and Recycling services, repairs and Health and Safety requirements on our estates.

Service Delivery

To be responsible to the Service Delivery Manager, for the provision of administrative and support services to the Estate Services teams To create spreadsheets and databases relating to Estate Services functions; to input and extract information; to analyse the data and to provide written reports on findings.

To manage the communal key service, including programming of fobs, ensuring records are accurate and up to date and all required keys are stocked. To provide operational support related to the management of caretakers; assist in the creation of team rotas and working arrangements for weekend working.

To be involved in the timely processing and monitoring of invoices To deputise for the Service Delivery Manager as directed and working in association with Estate Services Area Managers