โพสต์ใน: อื่นๆ ใน สหราชอาณาจักร | Posted: |
Selling Park Manager - Perthshire
About you:
Are you a driven and hands on Park Manager with experience of delivering key results for a premium brand? Do you take pride in ensuring a first-class customer experience and enjoy a challenge? Are you ambitious and looking for an opportunity to grow with the company? If so, an exciting opening has arisen for a Selling Park Manager to join our friendly team with a boutique, luxury lodge park.
About the role:
You’ll be the first point of contact welcoming sales prospects, holiday makers and visitors to the Park, with great first impressions in mind you will ensure their experience is both exceptional and memorable from arrival to departure. You will promote the park and all its features leaving prospects with no doubt about the wonderful opportunity our holiday village has to offer.
Some of the tasks you’ll be involved in include;
Meet and greet customers and prospects, welcoming them and ensuring an exceptional experience
Working closely with our lettings partner to complete all check in paperwork, issuing keys and showing guests to their lodge ensuring they have all they need to kick start their break with ease
Utilise sales experience to follow up on enquires and to generate new opportunities to promote and sell our luxury lodges
Drive sales through delivering a high level of customer engagement, building a strong rapport with potential customers and existing guests
Working collaboratively and pro-actively with the Marketing Team to promote the park and drive lodge sales and to ensure promotional material and information is relevant and current
Coordinate day-to-day park operations, ensuring efficiency in delivery
Deliver an exceptional customer experience, ensuring guests have a memorable stay
General reception and admin duties, answering phones, arranging appointments for sales
Make courtesy contact periodically with guests
Administer health and safety paperwork, ensuring compliance with regulations
Working with the grounds team to ensure the park is maintained to a high standard What you’ll need:
A strong sales background with specific experience of meeting targets and delivering results for a premium high value brand
A demonstrated ability to complete the sales process, from initial enquiry to handover
Experienced in delivering customer service to the highest standard
Be hands on and ensure that all departments work together seamlessly
Ability and desire to develop and expand knowledge of the Holiday Home sector
Strong IT skills, Microsoft office with the ability to adapt quickly to bespoke software
Excellent communication skills both written and verbal
A natural at building and maintaining strong customer relations
Be able to work as part of a team as well as independently
Enthusiastic and self-motivated
Ability to prioritise a busy workload
Strong attention to detail and accuracy in work
Ability to establish and meet deadlines
A flexible approach to work
Great time management Salary & benefits:
£30,000 - £35,000 basic with an OTE of £60,000
Free accommodation can be provided
30 days annual leave per annum
Company pension scheme
Free on-site parking
Qualifying company sick pay scheme
Cycle to work scheme
