Window/Glazing Order Processing Supervisor

Our client is a leading manufacturer in their field and they are looking for experienced supervisor with a background in windows/glazing or a similar industry to help run their busy Order Processing department.

Main Responsibilities:

Supervising, coaching and mentoring a team of Sales Order Processors, processing orders on the inhouse system
Oversee the end-to-end sales order processing workflow, checking all orders to ensure accuracy and timeliness.
Dealing with customer enquiries, face to face, on the phone and via email
Liaising closely with the Operations, Finance and Sales Teams throughout the life cycle of orders, including dispatch.

The ideal candidate will need:

Experience with or strong knowledge of windows/glazing or similar industry within the order processing team
Able to lead and supervise a team, ensuring accuracy and efficiency at all times
An exceptional eye for detail
Excellent communication skills
Strong IT and data entry skills
The ability to manage a pressurised workload

Hours: Monday to Friday – 8am – 4.30pm