Gas Technical Manager

Job Purpose:

Carry out supervision of staff and quality controls visits on gas appliances and central heating systems to client’s properties; conduct themselves professionally and responsibly at all times. Also carries out all works in line with Gas Safety Installation and use Regulations, Gas Safe requirements, company procedures and stipulations.

Duties:

· Supports the Installation Contracts Manager in the day-to-day operations.

· Develops apprentices by supervising and training on different elements of their portfolio.

· Provide or information share to aid development of trade staff by the same opportunities.

· Resolves technical problems communication with staff, analyzing data, and identifying solutions with the Installation Contract Manager.

· Provides all technical support and guidance to operatives.

· Maintains installation time frame and quality standards of the company by process management of Installations, ensuring efficiency and safety with a high-quality finish.

· To deliver a high-quality service to the client and their customers, having respect for all individuals and meeting the challenges presented.

· Carries out all works strictly in line with company procedures and all standards within the industry: - Gas Safe, Gas Regulations, code of practice and best practice.

· Manage all customer complaints, investigations on works completed and to be completed.

· Manage all Health and Safety and TBT’s monthly for trades operatives.

· To support administrative and office staff at all times to coordinate the work.

· Work with central compliance team to ensure all auditing of operatives and equipment is undertaken in a timely manner.

· To undertake all appraisals and performance review, disciplinary investigations and management of operatives.,

· To stay up to date with all gas safety legislation and codes of practice involving your given discipline and maintain ACS qualifications.

· Top up and support with difficult surveys and QC checks to maintain customer promise

· Manage and support a team of surveyors and QC staff in the Installation department.

· Responsible for engaging and attending all staff briefings and company functions.

· Liaison with all other engineers and staff to ensure targets are reached, organizing electrical works and building works on any given installation.

· Produce weekly reporting every week on performance and activities directly to Senior Contract Manager.

· Ensuring all operatives are submitting a valid and accurate time sheet, delivery notes, expenses and any other documentation weekly.

Skills/Qualifications:

· General competence in the given trade, CCN1, CENWAT, CKR1, HTR1, CPA1.

· C&G Energy efficiency.

· NVQ 2 or equivalent.

· Unvented hot water systems would be advantageous.

· Good fault-finding skills.

· Punctuality, professionalism, flexibility and working knowledge of Mobile PDA.

Experience Required:

· Minimum of 3 years’ experience.

· Experience of working within the Social Housing sector on gas installation projects and maintenance contracts.

· Experience Supervising others preferred.

· Experience of working with residents and clients directly.

· A clean UK driving license and DBS check will be required.

· Working within the renewables industry

Personal Attributes :

· You pride yourself on truth and share knowledge for the greater good.

· You are committed to improvement and are an active team participant.

· You accept responsibility for your role and promote ownership in others.

· You have a desire to be successful and achieve goals, whether small or large.

· You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills