โพสต์ใน: อื่นๆ ใน สหราชอาณาจักร | Posted: |
Transport Administrator
Menzies Distribution have an immediate start available for an Transport Administrator to join us providing a first class service with our team in Telford. This responsibility of this role will focus on both Transport and Customer Service.
What You Really Want To Know:
Salary: £17,940.00k Per Annum/ £11.50 Per Hour
Shift: Monday to Friday
Hours: 30 Hours Per Week
Location: Telford
Parking onsite
Monthly Pay
What your day will look like:
Completing creation, referencing and data input.
Engage with both external and internal customers by communicating in a friendly and professional manner ensuring that a good impression is maintained at all times.
Answering and responding to all incoming calls in an appropriate time frame.
Ensure all internal/external customer queries or concerns are dealt with in a professional, friendly and courteous manner.
Ensure all inbound/outbound paperwork is completed promptly and accurately
Monitor and chase documentation in support of the transport operation.
Produce statistics as and when required.
Maintain a harmonised people and customer focused team working environment always seeking opportunities to improve our stakeholder s experience.
Efficiently and effectively progress chasing deliveries and collections and liaising with different stakeholders to communicate progress.
Data input tasks
Solve customer and carrier problems and help resolve issues promptly.
Deal with a high volume of customer and carrier phone calls and emails.
Booking in deliveries and collections
POD control and proactively retrieving PODs from carriers.
What we need from you:
Right To Work in the UK
Excellent computer literacy (Microsoft Office, Word & Excel)
Previous administration experience.
Good numeric skills including accuracy.
Well developed verbal and written communication skills.
Strong analytical and numeracy skills
Good level of financial understanding
Flexibility
Help maintain a motivating focused team environment.
Enthusiastic and energetic personality
Enjoys working to deadlines
Ability to work on own initiative, demonstrates organizational skills
Benefits:
Pension Scheme
Cycle2Work scheme
Employee Assistance Program
SPIRIT Awards - Peer to Peer recognition
INCLUSION
Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate
